Effective Date: 05 June 2025

At ReviewsCart.in, customer satisfaction is our priority. We aim to provide high-quality review management services to help businesses grow their online reputation. However, due to the nature of digital and service-based products, our Refund and Returns Policy is defined as follows:

1. Service-Based Product

ReviewsCart offers digital reputation management services such as Google Review posting and management, which are intangible and non-returnable. Once the service process has started or been delivered, it cannot be returned or undone.

2. Refund Eligibility

Refunds are only considered under the following conditions:

  • If payment was made in error (duplicate transaction).

  • If the service was not delivered as per the agreed scope.

  • If ReviewsCart fails to initiate the service within 10 business days of confirmed payment, and no communication is made from our side.

Note: Refunds are not applicable if:

  • The service has already been partially or fully delivered.

  • The client changes their mind after placing an order.

  • Delays occur due to incomplete information provided by the client.

3. Refund Request Process

To request a refund, please contact us via email within 7 days of payment, with the following details:

  • Full Name

  • Order/Invoice Number

  • Reason for refund request

  • Proof of payment (if applicable)

πŸ“§ Email: info@reviewscart.in

Our team will review your request and respond within 5-7 working days.

4. Cancellation Policy

Once a project or review posting campaign has been approved and initiated, it cannot be canceled. Please ensure all queries are addressed before confirming your order.

5. Payment Disputes

We encourage customers to contact us directly before initiating any dispute with their bank or payment provider. We’re committed to resolving issues professionally and fairly.

6. Contact Us

If you have any questions about this policy, feel free to contact us:

πŸ“§ Email: info@reviewscart.in
🌐 Website: www.reviewscart.in
🏒 Operated by: WNI Technologies